Inside Sales Representative I

Job Number: 843

External Description:

Position Description

At a Glance

Legrand has an exciting opportunity for an Inside Sales Representative to join the Data, Power & Control (DPC) Division in Reno, NV, Somerset, NJ or Remotely. Under direction of the Inside Sales Manager, the Inside Sales Representative will provide assistance to assigned Territory Sales Managers and customers to complete sales orders in an assigned territory. This position will be responsible for achieving sales, profitability, and growth objectives. The Inside Sales Representative represents the entire range of DPC products and services. The successful candidate can be located in either Reno, NV or Somerset, NJ or remotely for the right individual.

What Will You Do?

• Provide exceptional customer service to develop and maintain relationships with key partners/customers. Be proactive to provide information and respond to questions in a timely manner.
• Maintain accurate customer records and sales transactions in Salesforce CRM.
• Provide assistance to customers, answer questions, respond to customer inquiries regarding order status, ship dates and inventory availability; expedite orders, follow through on quotes, and complete sales orders.
• Gather information to determine proper equipment evaluation needs required by the customer. Send and track equipment to customer and ensure follow-up on product evaluation by Regional Sales Manager.
• Assist Regional Sales Manager and customers to determine what products are the best solution for the customer project based on scope and budget.
• In conjunction with the Regional Sales Manager, assist with high level account administration for customer and resellers requests. The Inside Sales Representative may assist in negotiating contracts with customers on terms and discounts when appropriate.
• Assist the Regional Sales Manager with high level decision making to facilitate direct sales to large customers and/or resellers.
• Coordinate sales related activities with all members of the sales, marketing, operations and product support team.

• Meet with key customers and decision makers on a quarterly basis to develop and maintain professional relationships.
• Work closely DPC's Channel Management teams and channel partners to ensure customer satisfaction throughout the selling process.
• Achieve or exceed assigned sales quotas and goals.
• Complete required training and development objectives within the assigned time frame, stay up-to-date with new features and product launches.
• Have a basic understanding of DPC's products and services, and is current on industry trends and practices in the datacenter market place.
• Resolve customer complaints by investigating problems, developing solutions and making recommendations to management for resolution.
• Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas.
• Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in decision-making process; make timely decisions.
• Perform other duties as assigned.

Qualifications

Basic Qualifications

Education:

• Bachelor's degree from four-year College or University with emphasis in Business, or 5 years business experience.

Experience:

• A minimum of 3 years sales support, sales coordination, customer service, or inside sales experience.

Preferred Skills

• Information technology industry, data center industry experience preferred.
• Project management skills including planning, organizing, and coordinating tasks.
• Computer proficient with knowledge of Microsoft Office products (Word/Excel/Outlook/PowerPoint), experience with Salesforce.com preferred.
• Effective oral and written communication skills with the ability to provide information across multiple groups in the Company including Finance, Engineering, Marketing, and Sales.
• Strong organizational and planning skills and the ability to work independently.
• Position will require limited travel; ideal candidate must be able to travel up to 4 times a year.

Work environment is fast paced and priorities can shift quickly. All employees are expected to go outside their primary responsibilities when required, and multi-task job duties on a regular basis. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Company Info

About Legrand

Every single day, Legrand brings power, light and data to millions of spaces around the world. Legrand is a global, publicly-traded company listed on the Euronext (Legrand SA EPA: LR) with 36,000 employees worldwide, a market cap of $16B, revenue of more than $5 billion, with products sold in 180 countries. Legrand is listed on the Forbes Global 2000 as one of the world's best employers. For more information, visit legrand.com.

About Legrand North and Central America

Legrand North and Central America (LNCA) employs over 5,000 associates in 60 locations, working in 6 product categories (Electrical Wiring Systems, Building Control Systems, AV, Data Communications, Power Distribution and Control, and Lighting). LNCA offers comprehensive medical, dental and vision coverage. LNCA offers distinctive benefits like high employer 401K match, above-benchmark paid maternity leave, paid time off to volunteer, and an active women's network. LNCA is an employee-centered, growth company with tremendous opportunity. For more information, visit legrand.us.

About Legrand's Data Center Power and Control Division

Legrand is a leading provider in intelligent rack PDUs, KVM switches, and other data center infrastructure monitoring and management solutions. Legrand's power strategy experts have provided power solutions for labs, data centers, and telecommunications operations for 30 years. Over 60,000 customers around the world rely on Legrand's rack power distribution units and award winning power management solutions to reduce downtime, facilitate capacity planning, improve energy utilization, and drive efficiency. For more information, visit raritan.com and servertech.com

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Equal Opportunity Employer

Community / Marketing Title: Inside Sales Representative I

Location_formattedLocationLong: Reno, Nevada US

Job Number: 5502